At Hapoo we take pride in complete satisfaction.
- We do not offer refunds, Only store credit. No EXCEPTIONS!
- Please remember to always check our size charts as each designers vary in sizing.
ITEMS NOT ELIGIBLE FOR EXCHANGES/RETURNS
- Seasonal Items
- Pet Stairs
- Grooming Products
- Grooming Tools
- Sale/Clearance/Discounted products
- Custom made furniture
- Hair Accessories
Hapoo has the right to refuse a item if
- Item is damaged
- Item is used
- No packaging
- No tags
Hapoo will not accept returns if you do not follow our return Policy
- Email us at firstname.lastname@example.org
- Order Number
- Date of Purchase
- Full name & Address
- If a item has arrived damage you have to contact us within 48 hours of receiving your merchandise. Hapoo is proud to offer international shipping
- Delivery times are an estimate